Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Air freight usually takes 7 working days, and large-scale sea freight usually takes 1 month.
Find the menu, select My Account, and click Register.
Hello, the address can be modified before the tracking number is submitted. It is recommended that you confirm the address before placing an order and try not to change it.
We will send the tracking number to you via whatsapp after shipment, and you can check it online.
We do not accept this for most products. For some products, we do accept this, but it will be stated on the product details page.
We ship worldwide.
Hello, all orders placed at the same time will be placed in one package.
If you need to swap an item
Returns and Exchanges
Small items can be returned or exchanged within 30 days.
Large items cannot be returned and will only be covered by warranty.
We will re-ship or negotiate a refund for you.
Please contact us for after-sales processing.
Please contact us for after-sales processing.
Please contact us for after-sales processing.
Please contact us. WhatsApp +852 57790418
If the product has been shipped, it cannot be changed and you have to pick it up at the order address yourself.
Yes, we will do our best to meet your needs.